Refund Policy

At ADPL(Agrawal Drugs Pvt. Limited), we strive to provide exceptional products and services to our customers. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your satisfaction.

30-Day Refund Guarantee

We stand behind the quality of our products and offer a 30-day refund guarantee from the date of purchase. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of receiving your order.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  1. The item must be unused, in its original condition, and returned in its original packaging.
  2. The item must be accompanied by the original receipt or proof of purchase.
  3. The request for a refund must be made within 30 days of receiving your order.

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer service team at | +91-7900567899 to request a return authorization.
  2. Pack the item securely in its original packaging, along with any accessories or documentation.
  3. Include the return authorization number provided by our customer service team.
  4. Ship the item back to us using a trackable shipping method.

Refund Timeframe

Once we receive your returned item and verify its condition, we will process your refund within 15 days. Refunds will be issued to the original form of payment used for the purchase. Please note that shipping charges are non-refundable.


Please note that certain items may not be eligible for a refund, including:

  • Items that are personalized or customized.
  • Items that are used or not in their original condition.
  • Items that are returned after the 30-day refund period.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.

Call : +91-7900567899 | 8595951696 

Timing : 8:30 AM to 5:30 PM

Address : 24/6B, Integrated Industrial Estate, Sector 8A, SIDCUL, Haridwar, Uttarakhand 249403

Thank you for choosing ADPL(Agrawal Drugs Pvt. Limited. We appreciate your business and look forward to serving you again in the future.