At ADPL(Agrawal Drugs Pvt. Limited), we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your shopping experience is worry-free. Please read our return policy carefully to understand your options and eligibility.

30-Day Return Policy

We offer a 30-day return policy from the date of purchase. If your item is unused, in its original condition, and accompanied by the original receipt or proof of purchase, you may return it within 30 days for a refund or exchange. Please note that some exclusions may apply, such as personalized or customized items.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at adpl@adplindia.in | +91-7900567899 to request a return authorization.
2. Pack the item securely in its original packaging, along with any accessories or documentation.
3. Include the return authorization number provided by our customer service team.
4. Ship the item back to us using a trackable shipping method.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. We recommend using a trackable shipping method to ensure the safe return of your item. ADPL is not responsible for any items lost or damaged during the return shipping process.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund or exchange within 15 days. Refunds will be issued to the original form of payment used for the purchase. Please note that shipping charges are non-refundable.

Exchanges

If you would like to exchange your item for a different size, color, or product, please follow the return process outlined above. Once we receive your returned item, we will process the exchange and ship the new item to you as quickly as possible.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience exceeds your expectations.

Call : +91-7900567899 | 8595951696 

Timing : 8:30 AM to 5:30 PM

Address : 24/6B, Integrated Industrial Estate, Sector 8A, SIDCUL, Haridwar, Uttarakhand 249403

Thank you for choosing ADPL(Agrawal Drugs Pvt. Limited. We appreciate your business and look forward to serving you again in the future.